Zycus is Hiring Freshers for the Role of Desktop Support Engineer

Are you ready to kickstart your career in IT support? Zycus, a leading global provider of AI-driven solutions, is hiring freshers for the role of Desktop Support Engineer. This is your chance to work with a dynamic team, gain hands-on experience, and grow professionally. Read on for complete job details, qualifications, and the application process.

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Zycus is Hiring: Desktop Support Engineer

Zycus is looking for enthusiastic and talented individuals to join their team as Desktop Support Engineers. If you’re passionate about technology and problem-solving, this role is perfect for you.

Eligibility Criteria

Qualification:
- Bachelor’s Degree in Engineering, Computer Science, MCA, BCA, or MSc-IT.
Batch:
- 2021, 2022, 2023, and 2024 passouts are eligible.
Experience:
- Freshers are welcome.
- 1–4 years of experience in troubleshooting operating systems, hardware, and software is an added advantage.
Skills Required:
- Strong communication skills.
- Willingness to work in rotational shifts.
- Experience with Office 365.
- Good logical ability and time management skills.
- Smart approach to incident management.
- Problem-solving ability using remote tools like Microsoft Teams and WebEx.

Responsibilities

Troubleshoot operating systems, hardware, and software.
Communicate effectively with overseas customers.
Manage incidents using a smart and logical approach.
Provide remote support using tools like Microsoft Teams and WebEx.

Work Location

Bangalore, Karnataka, India

Why Join Zycus?

As a Desktop Support Engineer at Zycus, you’ll gain valuable experience in IT support while working in a professional environment. You’ll have the opportunity to develop your skills in troubleshooting, customer support, and incident management.